"This year, Zeta has continued to take a lead on CR issues. It has become increasingly clear that you can’t just do what you are obliged to do; businesses need to go beyond the bare minimum, and have a ‘Purpose Beyond Profit’. For me, our CR vision clearly supports that.

Our people are motivated by ‘making a difference’. By developing a leadership position in areas such as environmental sustainability, community relations and employee development, we will remain the kind of company people want to work with – and for.

That’s why we have adopted a considered approach to CR, to keep pushing the boundaries forward, whether it’s building trust among employees and business partners, behaving ethically or respecting the environment.

To strengthen our business, we’ve redefined our CR strategy, established four areas of focus to cover our environment, people, marketplace and communities, and set clear objectives for each to shape our ongoing CR activities.

These long-term objectives are challenging yet achievable. We believe that CR should be part and parcel of our everyday work and that, as we work towards these goals, our achievements really will make a difference."

Rob Nicoll, Chief Executive Officer